Lab Configuration Part 3 – Configuring a phone

Time to set up a phone. I have a couple of physical phones, but it’s kind of difficult to take screenshots of a physical phone before it’s connected up, so let’s go the easier route and use Cisco IP Communicator (CIPC). You will need a Cisco login to be able to download the software (unless you have more nefarious ways of getting it) but I’m going to skip downloading and installing it and go straight to the part about configuring it.

First, I need to know my phones MAC address. In CIPC, I can get this in the preferences window.

Uh oh… it won’t let me edit anything, though!

Not to worry, close it out… No like CLOSE it out. Exit the window, then go down to your windows task bar and find the icon and right click and select exit… Yea… all the way closed. You can also just click on the drop down button (same as you used to get to preferences) and click close, that will fully close it as well. Now you can reopen, but run as administrator.

You will immediately be prompted to edit the TFTP servers. Your TFTP server at this point will just be your one and only CUCM server. Make sure you have the TFTP service running in serviceability.

Now lets head over to CUCM to configure this bad boy. Navigate to Device > Phone and click Add New. For Phone Type, select Cisco IP Communicator with protocol SCCP (skinny client control protocol, in case you were wondering).

First add in the MAC address that we pulled from the CIPC preferences network tab to the Device Name field. Give it a description and then add it to our Device Pool. The phone button template is the template used to decide which button on the phone has which features — we will use the standard CIPC SCCP. Standard User for the softkey template.

For the calling search space, we want to make an external call, so lets give it the external calling search space. If you don’t know what a calling search space is, refer to my configure a call posts.

Owner will be anonymous for now. No need to assign a user at the moment. Finally, the Device Security Profile, selected the CIPC security profile as shown below. Now click save.

Our Device has been saved, the page will refresh and we will see the phone buttons appear on the left hand side. Let’s go ahead and click on Line 1 to add our DN.

A DN is simply a directory number. This is your extension that other phones in the system can call to reach you.

We will use extension 1000, but we could be as simple as extension 1. We will add this device to our Internal partition, because that’s where all devices belong. We will go into all of the fields in more depth at some point but that is good for now. I’m going to add a description, alerting name, a line text label, and an external phone number mask, but you don’t necessarily have to do that. The external phone number mask might not be a bad idea, though, so that your call isn’t flagged as spam… But I’ll let you play around and discover how that works.

NOTE – in my screenshots above, I messed up the MAC address AND I left out the SEP portion of it… Don’t leave out the SEP portion for CIPC. It needs it.

I’ll be honest here… I had to restart CIPC… I’m not sure why. It froze up when it appeared to be restarting.

But here we go! We have a fully registered phone!

Keep in mind, we still have to configure CUCM if we want to make any phone calls within our system, as well as our CUBE if we want to dial outside of the system.

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